May 6, 2021


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Getting a PlayStation 5 shouldn’t be that hard

3 min read

Jeffrey Van Camp: Yeah. Hi. It’s good to be here.

MC: Jeff, tell us, when did you first start trying to buy any of these things, and how did it go?

JVC: I do not know. There is a good time to really start trying to buy one. At first, I didn’t want it. It goes back to what Alan said. I have a 4K TV, but I can do almost anything I can on my PS4. But some friends and family slowly started getting them, the preorders seem to sell out really quickly, and I kind of started getting the FOMO.

LG: And when was this Jeff?

JVC: Somewhere around Black Friday I think I got started, which is probably the worst time to try and get a PlayStation or really anything. So yes, I tried. The first place I tried was Best Buy, and sure enough, being in the pandemic, you might normally think about going to a store, but it’s all live this year. So yeah, I tried that, and it was one of the worst shopping experiences I’ve ever had.

MC: How is it?

JVC: The site has completely frozen. They make you wait, you don’t know if you should refresh your browser or just wait for it to appear. They’re like, “PlayStations will drop in here in a minute.” There are dots near where the add to cart button is, and then it kind of stays gray and you wait for it to turn yellow. And then finally it does, and he says, “Oh, sorry, he’s already exhausted.”

MC: Have you tried other stores?

JVC: Yeah. So I tried that. I got the app, took a few more drops. Then I started to learn more, to go to GameStop, Walmart. Sony does these queues online, so I gave it a try. The more I tried, the more I failed the faster it seemed, and it just made me want more.

So I don’t know if it’s planned. I kind of thought it was all due to Christmas, but January has arrived and it’s still incredibly hard to come by. Even after the holiday buzz has worn off, in mid-January I have several Twitter alerts going on, I have Chrome extensions ringing, like during meetings, we could film this, and it could mean that ‘there is a drop ahead 10 minutes. Yeah. It’s like not having a PlayStation 5 is a regular part of my work week.

LG: So what you say is you started getting hits and alerts on your phone, and you look at him really horny and then you say, oh, that’s just a date for a vaccine . It’s not the PS5.

JVC: Yeah.

LG: Right, right.

JVC: That’s not what I want.

MC: Okay. Well this all sounds like a nightmare to you Jeff and as we know you are not alone. You’re not even alone on our team, as WIRED’s game publisher Saira Mueller has been trying to get a PS5 as well. Welcome to the Saira show.

Saira Mueller: Hi, happy to be here.

MC: Well, thanks for being on the show. Explain that to us. Why is it so hard to get a PS5 right now and what has been your experience?

SM: Yeah, it’s really tough, I think, for a couple of reasons, and PlayStation hasn’t really said exactly why. There are many theories plaguing the internet, as you can imagine, and as is typical. A lot of people say Sony is doing it on purpose. They sell every PlayStation that comes out on the market, and that’s great for them. There is a lot of buzz in PR about the PlayStation right now, which is good for them as well.

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